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Call: (337) 482-6030
Text: (337) 205-7558
Visit: 1st Floor - Dupré Library
Form: Submit Your Question
Hours: Reference Desk/Chat
Note: Reference Chat and Email services are primarily for the students, faculty, and staff of the University of Louisiana at Lafayette. The department will assist the public if the question concerns the University or some unique resource of Dupré Library, such as Federal government publications.
Access Issues? Find Help!
Accessing Online Library Resources
On and off-campus access to online library resources, such as databases and journals, is available to students, faculty, and staff. The majority of online library resources are accessible remotely (off-campus).
Use your ULID and password when you see the 'Log in to Library Resources' page. Your login will remain active across multiple databases. After one hour of non-use, the session will time out and you will be required to log in again.
View important information about Database Use and Accessibility.
General Troubleshooting Tips
If you are unable to access a database from on or off-campus, you can try the following. After each, try accessing the database again.
- Try to log in at https://ezproxyprod.ucs.louisiana.edu:2443/login
- Clear your browser's cookies and cache
- Make sure cookies are enabled
- Try another browser (Firefox, Chrome, Safari, Internet Explorer, Edge)
- Try rebooting your computer or mobile device
- Try another computer or mobile device, if possible
- Try updating your browser and/or operating system
- Resetting your password may correct the problem
- Help with "your connection is not private / NET::ERR_CERT_DATE_INVALID" issue
If you are still experiencing access issues, contact the Reference Desk at:
- Chat: Ask Us! Reference Desk
- Text: (337) 205-7558
- Phone: (337) 482-6030
- Email: email@example.com (send a screenshot with the URL address bar included)
If multiple databases are unavailable from on or off-campus after Library Hours, the University IT Service Desk may be able to help you. Contact them at (337) 482-HELP (4357) or firstname.lastname@example.org.
- Credo Reference This link opens in a new window
Credo Reference provides over 3 million full-text entries on all disciplines from reference works including online dictionaries, encyclopedias, biographies, guides, videos, and more. It also includes additional content from other sources such as EBSCO, JSTOR, and Google Books. Try Credo's Mind Map brainstorming tool to find related terms and expand your search. Credo is updated regularly.
Titles added to the Credo Reference collection in March:
Group Study Rooms and Individual Study Carrels are available on the 1st and 2nd floors. Study spaces are assigned on a first-come, first-served basis. A two-hour time limit will be enforced as demand requires.
Inquire at the Circulation Desk to check out a key. Visit Study Spaces to find out more information.
Three (3) student Collaboration Stations can be found on the 2nd floor across the hall from the STEP Lab.
- Large monitors and whiteboards allow groups to view information, work together on projects and create group presentations.
- Network drops are available to ensure Internet access.
- Students can check out data and HDMI cables to connect laptops/tablets to the network and monitors and dry erase kits for the whiteboards at the Circulation Desk.
The Collaboration Stations are available thanks to a Student Technology Enhancement Program (STEP) grant.
About Edith Garland Dupré Library
Edith Garland Dupré Library is centrally located at the heart of the University of Louisiana at Lafayette's main campus. The primary users are the University's students, faculty, and staff, but the library is open to everyone.
Here, you have access to resources spanning more than 1.5 million bound volumes, 2 million microform units, 6,000 serial titles, print and non-print backfiles, over 250 databases, 560,000+ eBooks, 100+ research guides, an array of items from special collections, U.S. government information, and much more.
As a UL Lafayette student, faculty, or staff member, you have full access to library resources either through the Dupré Library Catalog or an extensive range of research databases. Affiliated libraries include the Instructional Materials Center and Reading Center, both located in Maxim Doucet Hall, Room 101B & 104, the William S. Patout III Sugar Library in Patoutville, LA, and the Hilliard Art Museum located on campus.
The library is home to several high-traffic student computer labs on the 1st and 2nd floors and Jazzman's Café & Bakery located in the rear of the building on the 1st floor.
The rapid growth of collections and our use of the latest technologies in efficient library service, plus our work with faculty across the campus, all work together to assure you receive the finest in library service available.