COVID-19 Library FAQ
Interlibrary Loan FAQ
Q: Can I still request materials through Interlibrary Loan even though the library is closed?
A: Yes. ILL is accepting requests for electronic journal articles and book chapters. ILL is unable to fill requests for physical items at this time.
Q: How do I submit an Interlibrary Loan request?
A: Submit requests for materials using ILLIad. You must create an account before submitting your request.
Q: Will I still be charged the $2.00 processing charge?
A: During the closure, the $2.00 processing charge will be waived.
Q: How long will it take to receive my requested items?
A: Items will usually arrive in 24-48 hours.
Q: Will I be charged overdue fines for materials?
A: Interlibrary Loan will not charge overdue fines for materials on loan from other libraries.
Q: I currently have books out from Interlibrary Loan at home. Should I return them?
A: Users who have books from Interlibrary Loan in their possession should keep them at home until the library reopens. Do not return anything via mail or the library's book drop.
Direct all questions about library Interlibrary Loan services to firstname.lastname@example.org.