COVID-19 Library FAQ
Welcome
For the safety of our UL Lafayette community, Dupré Library is CLOSED until further notice. Access to online resources and research assistance via chat, text, and email remain available.
Librarians and professional staff will continue to provide services to the University community in a variety of ways.
This guide contains information about common library services and their availability during the closure as well as information and resources related to the pandemic.
Current Availability of Library Services
| Service / Department | Available? | Notes |
| Physical access to the library | No | |
| Check-out of books and other library materials | No | |
| Research Assistance | Yes | Use the Ask Us! Reference Desk chat box, text (337) 205-7558, or email reference@louisiana.edu. |
| Appointments with Librarians | Yes | Make a virtual appointment with a librarian by emailing reference@louisiana.edu. If you know your departmental librarian, contact information is available here. |
| Interlibrary Loan (ILL) | Yes | Electronic journal articles and book chapters only. Submit your request using ILLIad. |
| Library Class Instruction | Yes | Email requests for virtual library instruction to jen@louisiana.edu. |
| Special Collections | Yes | Use the Ask Us! Special Collections chat box or email questions to speccoll@louisiana.edu. |
| Ernest J Gaines Center | Yes | Direct all questions to gainescenter@louisiana.edu, cheylon.woods@louisiana.edu or jordan.richardson@louisiana.edu. |
| Government Documents | Yes | Access to online U.S. Government Information and Federal depository publications are available via our website, research guides, online catalog and Ask a Librarian. |
| Cajun & Creole Music Collection (CCMC) | Yes | Direct all questions to sandra.himel@louisiana.edu. |
Dupré Library Updates
Last updated: March 23, 2020 at 4:00 p.m.
The University of Louisiana at Lafayette Edith Garland Dupré Library remains the University’s gateway to online resources and remote consultations with students, faculty, and staff amid the campus’s transition to online instruction.
Starting March 24th, Edith Garland Dupré Library will be CLOSED until further notice. Librarians and professional staff will continue to provide services to the University community in a variety of ways.
Research Services
Electronic Resources
The Library’s digital collections are available remotely 24 hours a day, 7 days a week and include research databases, electronic journals, and full-text eBooks. Helpful guides to resources and tutorials can be found at the Library's research guides.
Reference Assistance
Students and faculty can engage with librarians through Ask a Librarian from 7:30 a.m. to 9:00 p.m. Monday through Thursday and 7:30 a.m. to 4:30 p.m. on Fridays. Weekend hours are 10 a.m. to 4:30 p.m. Saturdays and 2:00 p.m.-9:00 p.m. on Sundays. Appointments are also available via email at reference@louisiana.edu. Librarians can set up calls or Zoom meetings.
Departmental Librarians
Faculty preparing for online instruction may consult with a subject specialist librarian in their area.
Interlibrary Loan Services (ILL)
ILL is accepting requests for electronic journal articles, book chapters, theses, and dissertations. They will arrive in about 24-48 hours. ILL is unable to fill requests for physical items during the closure. ILL will not charge overdue fines for materials on loan from other libraries.
Circulation Services
Overdue fines for books and other library materials have been suspended and will not be charged. Please do not return books until the Library resumes normal operations. Library staff will not be monitoring book drops. For questions about borrowing physical materials, circulation rules, fines, renewals, etc., contact circulation@louisiana.edu.
Government Documents
Access to online U.S. Government information and Federal depository publications are available via our website, research guides, online catalog and Ask a Librarian.
As this outbreak and precautionary recommendations evolve, you may see additional changes to operating hours, events, and policies. The Dupré Library Updates page will be refreshed as changes occur.
Students and their parents, and faculty and staff, should monitor UL Lafayette's COVID-19 Updates page for the latest university guidelines.
Faculty and staff looking for information, including resources for remote teaching, should visit UL Lafayette's Updates for Faculty & Staff page.
Students looking for information, including resources for remote learning, should visit UL Lafayette's Changes to University Services page.